CAN FOXXVAULT™ BE USED WITH 'SMARTKEYS' AND KEYLESS ENTRY VEHICLES?
ABSOLUTELY. This is one of the primary reasons we developed FoxxBloc™. By simply storing a smart key inside of FoxxBloc™, it is literally “blocked” from any radio frequency signals - which temporarily and safely renders its 'smart' functionality inactive.
Last updated: November 29, 2017 18:53
HOW DOES FOXXVAULT ATTACH TO A VEHICLE?
VERY SECURELY. We know that no matter how smart, how strong, or how functional we make your FoxxVault™ – it’s only as dependable as the connection it has to your vehicle.
VERY SECURELY. We know that no matter how smart, how strong, or how functional we make your FoxxVault™ – it’s only as dependable as the connection it has to your vehicle. That's why we innovated FoxxJaw™, a proprietary fastening system that unobtrusively and very securely anchors FoxxVault™ to your vehicle. The innovative FoxxJaw™ fastening anchors can withstand up to 426 pounds of torque-force each and can only be accessed from the inside of your vault.
Last updated: November 29, 2017 18:54
HOW IS FOXXVAULT POWERED?
INTERNAL LONG LASTING BATTERIES OR HARD WIRED. We have a standard configuration and two different sub-options for power. It just depends on personal preference and use case. Remember the FoxxVault can always be opened with a mechanical combination when you have no power or smartphone to provide secure access.
STANDARD: If is going to used just for its base functionality (unlocking and tracking), the internal batteries will last for over a year. (We recommend changing them when you change your registration stickers)
OPTIONAL: It can be powered from the vehicle’s 12V supply, and the internal batteries will act as a backup in case a Foxx disconnects the vehicle’s battery or if the battery dies.
Last updated: November 29, 2017 18:59
WHAT IF THE BATTERY DIES?
NO PROBLEM. The Bluetooth lock will automatically disengage when the internal battery reaches 5% battery life. In which case, the manual combination key-pad lock will be the only locking mechanism on the unit until the internal battery is replaced. Of course, this is a 100% mechanical locking mechanism that does not require any power supply.
Last updated: November 29, 2017 19:00
CAN YOU PRY OPEN THE VAULT WITH A SCREWDRIVER OR CROWBAR?
IT TAKES A MINIMUM OF 426 POUNDS OF TORQUE FORCE. FoxxVault™ is designed in part by vault manufactures, so it's made with similar material and construction features that are used on the most reliable hand-gun safes on the market. Carbon steel, seamless lap joints, double walled supports, unibody construction, reinforced hinges and much, much more. Of course, to make it very clear, anything can be broken into with enough time and effort. But we offer more than enough protection for a tamper alert to be sent before anyone can get into or remove FoxxVault™.
Last updated: November 29, 2017 19:02
CAN IT BE HACKED?
NOT THAT WE KNOW. Of course, anything is possible in the world of digital B&E, but FoxxVault's™ team, who is comprised of industry leading experts on cybersecurity to make sure that it's a veritable digital fortress. We do things like hyper-encrypt data in transit, over the network, and at rest - as well as in our DICAP Certified databases and data storage center. We use dual factor authentication to restrict access to only those that have the correct credentials. We also use multi-level certificate pinning to ensure other devices, applications, or RFID attenuators can't access or "spoof" the system. Of course, that's only a few of the data protection methodologies employed with FoxxVault™.
Last updated: November 29, 2017 19:03
WHAT HAPPEN WHEN THIEVES START TO RECOGNIZE FOXXVAULT?
IT'S A GOOD THING. FoxxVault™ was designed in part by vault manufactures, so it is made of similar materials and constructions used on the most reliable hand-gun safes on the market. Carbon steel, seamless lap joints, double walled supports, unibody construction, reinforced hinges and much more make FoxxVault™ nearly impenetrable.
Of course, to make it very clear, anything can be broken into with enough time and effort, but we offer more than enough protection for a tamper alert to be sent before anyone can get or remove FoxxVault™.
Of course, we understandably think this is a great problem to have. So, we have gone to great lengths preparing for this eventuality. In fact, we fundamentally know that the best deterrent for would-be thieves - is for them to realize in advance that trying to break in or remove a FoxxVault™, is an exercise in futility and carries severe consequences.
Think of the analogy of an ATM machine. Everyone knows there is money inside. However, less than .01% of the 425,000 US ATM’s are actually burglarized. Of course, we all hear about these break-ins on the news – and that’s why only 1% of these crimes go unsolved.
Very quickly, FoxxVault™ will become like a security system warning sign on the back of a vehicle. Thieves will just move along!
Last updated: November 29, 2017 19:05
DOES FOXXVAULT™ PROTECT THE LICENSE PLATE?
YES. Primarily FoxxVault™ protects the plate from being stolen. It cannot be removed without access to the inside of the vault.
Last updated: November 29, 2017 19:06
CAN A VANITY LICENSE PLATE FRAME BE USED ON TOP OF FOXXVAULT™?
NO. Unfortunately not. In order to make FoxxVault™ as strong as possible, we have built it with unibody construction, making the vault and license plate frame become one. That way it is virtually impossible to break into or steal the license plate. However, we are finalizing our customizable integrated LED Vanity Placards.
Last updated: November 29, 2017 19:07
IS FOXXVAULT™ WATERPROOF?
NO. FoxxVault™ is very weather resistant and can withstand anything most vehicles can. It will protect itself and its contents from inclement weather, moisture, and even extreme temperatures. But it's not waterproof as of yet. However, we are working on a different mounting and sealing systems that will allow it to be fully submersible for the back of boat trailers, and extreme terrain vehicles.
Last updated: November 29, 2017 19:09
WHAT IS THE RANGE OF FOXXVAULT BLUETOOTH CONNECTIVITY?
100 FEET. Although Bluetooth transmitter and receiver are capable of communicating up to almost 800 feet - depending on the physical environment and RF obstructions, 100 feet is a reasonable expectation.
Last updated: November 29, 2017 19:11
IS IT ILLEGAL TO FLIP DOWN A LICENSE PLATE?
NO. As long as it cannot be flipped down while the vehicle is in motion or area of the mandatory display. We meet all the US requirements for a license plate frame. For example, we do not obstruct certain parts of the license plate, where the relevant state information and registration stickers exist. We allow the plate to be visible at night for as far as 110'. We do not allow the plate to flip-down while the vehicle is in motion.
Last updated: November 29, 2017 19:12
WHAT IS FOXXSHARE?
REMOTE ACCESS CONTROL. Encrypted remote access linkage that can send a one-time crypto-code or cipher-text to someone via smartphone to provide temporary access to FoxxVault™ from anywhere in the world.
Last updated: November 29, 2017 19:21
WHAT IS FOXXSPARE?
SPARE KEY DETECTION. Sensor system inside FoxxVault™ that detects the presence of a spare key and provides status to the FoxxApp™.
Last updated: November 29, 2017 19:22
WHAT IS FOXXTAIL?
BLUETOOTH KEY TRACKER. BLE/Bluetooth location tracking device for keys and other items enabled by a global crowd-locate network via pairing with authorized smartphones.
Last updated: November 29, 2017 19:23
WILL FOXXBLOC INTERFERE WITH FOXXTAIL?
YES. The ability to track any item(s) attached to the FoxxTail™ will be inhibited for as long as the FoxxTail™ is inside of the FoxxBloc™, although the last location of the FoxxTail™ prior to placing it inside of the FoxxBloc™ is still retained. We recommend that the FoxxTail™ be hung outside the FoxxBloc™ - that's why we have a stylish rubber holding band on the outside of the pouch.
Last updated: November 29, 2017 19:25
WHAT IS FOXXAPP?
SMARTPHONE CONTROL APP FOR FOXXVAULT. Available for both iPhone and Android, the intuitive app is the locking/unlocking command center fo FoxxVault™ and controls all of the configurable features and functions of the product family, such as; LED lighting color, tamper and crash sensitivity, shared access authorization, and combination.
Last updated: November 29, 2017 19:26
WHAT IS FOXXFIND?
VEHICLE SEARCH & FIND. Global network of Bluetooth applications that knows when another TrackR enabled device or user is within Bluetooth range of a lost or stolen vehicle. TrackR records a vehicle's last known location on a map, updates the global system, and sends notification alerts via smartphone. If FoxxVault™, FoxxTail™ or any TrackR enabled item goes missing, it's marked as such on the FoxxApp™. When another TrackR app user comes within Bluetooth range of the lost item, its location will be automatically updated in your FoxxApp™.
Last updated: November 29, 2017 19:27
WHAT IS FOXXCALL?
ACCIDENT NOTIFICATION SYSTEM. Our Automated Collision Notification System (ACNS) activates when it senses a vehicle's motion - and then if it senses any sudden impacts, it transmits vehicle location & dispatches location and crash information to pre-selected emergency contacts.
Last updated: November 29, 2017 19:28
WHAT IS FOXXVAULT™?
SMART LICENSE PLATE VAULT: Smartphone controlled anti-theft Bluetooth license plate frame & secure strongbox (vault) engineered to detect and hold a spare vehicle key, and safeguard key-fobs, house keys, spare cash or anything valuable. It's equipped with various safety and convenience-enhancing features and functions, including: Location tracking, accident notification, tamper alerting, remote access sharing, audit logging, and configurable LED interior lights.
Last updated: November 29, 2017 19:29
CAN FOXXVAULT™ BE OPENED WHILE DRIVING DOWN TOLL ROADS?
NEVER. FoxxVault™ is designed to be a secured vault for keys and personal belongings (which are not accessible when the vehicle is in motion). Therefore, we have purpose-built it NOT to open on a moving vehicle. More importantly, non-sanctioned bypassing of tolls is illegal and we do NOT advocate nor condone this type of activity.
Last updated: November 29, 2017 19:14
CAN FOXXVAULT™ BE SHIPPED INTERNATIONALLY?
YES. For the most part. It's important to make sure the vehicle's license plate surroundings have enough clearance from the bumper or trunk mold. Some European model cars do not have the physical clearance due to the lesser plate height. In addition, the US government has export restrictions on proprietary encryption technology that will limit our ability to ship into certain countries…we will have to review, see email) That said, if you send us the make, model and country of origin of your vehicle - we will let you know for sure!
Last updated: November 29, 2017 19:15
WHAT IS BLACK GLOVE SERVICE?
PROFESSIONAL INSTALLATION. We have partnered with some of the largest automobile dealerships in the nation to form an exclusive network of service providers that will install your FoxxVault™ for free.
Simply pick a location from your list of certified dealers on your FoxxAPP™, make an appointment, and give them your FoxxVault™ installation number that comes with the unit. Alternatively, the dealership can scan your personal QR code downloaded from your FoxxAPP™. Either way, it's is as easy as driving onto the lot!
Last updated: November 29, 2017 19:17
WHAT IS FOXXBLOC?
BLUETOOTH KEY TRACKER. FoxxBloc™ is a radio frequency blocking key pouch for use with smart keys and electronic fobs. It's a miniature Faraday case that "blocks" any type of wireless communication between the key and the vehicle. This allows vehicles equipped with keyless entry and ignition systems to work in harmony with FoxxVault™ - as well as adds an additional layer of protection from any unauthorized access.
Last updated: November 29, 2017 19:24
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.
Why can’t I log into my account?
Request a login link to your survey by entering your email here:
BackerKit will send you an automated email with an invite link to whatever email you pledged with.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
Can I upgrade or get multiple copies of my pledge?
This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.